Cancellation Policy

While we understand that life happens and schedules may be changed, we ask that you provide 48 hour notice if you must cancel or reschedule. This will allow for our team to adjust their schedule accordingly and we may be able to accommodate clients on our wait list. We do, of course, understand that unavoidable issues may come up. No cancellation fee will be administered for first time same day cancellations/reschedules. Clients who frequently cancel and/or reschedule will be required to leave a non-refundable deposit of 50% of the service total. Some exceptions may apply i.e. state of emergencies for weather.

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Late Arrivals

Please call the salon 201-857-5999 and let us know if you are running more than 10 minutes late. Late arrivals may be subject to shortened appointments or we may be forced to reschedule your appointment.

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Service Redo Policy

We strive to offer our clients the highest level of satisfaction. If you are having challenges with your cut or color, please let us know within 3 days of your visit and we will be happy to correct the issue. The redo policy does not cover a change in style or color and a fee will be applied as necessary. This is only for minor touch ups, not changed minds. Full service price applies after one week.

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